Award Categories
Body
When you nominate someone for a Staff Distinction Award, please indicate on the nomination form the category for which you’re nominating him/her. Also, as you address the nomination questions, describe how the individual exemplifies this particular category.
Customer Service*
This award is for individuals who:
- Welcome others in a friendly fashion & actively listen to understand their needs
- Exceed customers’ expectations on a consistent basis
- Support the Mission by providing prompt and quality service with a positive attitude
- Offer outstanding “above and beyond” service within their own working group and all around the campus
- Make a difference by taking the initiative to improve processes and service
- Exhibit proactive problem solving and initiative to meet customers’ needs
*Depending on one’s role, “customers” might be students, faculty, administration, other staff members and departments, parents, or alumni.
Inclusive Excellence & Building SMC Community
This award is for individuals who:
- Consistently demonstrate sensitivity to the needs and concerns of individuals from different backgrounds and cultures
- Foster open communication and help build bridges between diverse members of our campus community
- Create opportunities for staff, faculty, and/or students to engage in continuous learning related to diversity, respect, and inclusion
- Work to eliminate bias and other barriers that might hinder the success of SMC students, staff, or faculty
- Contribute significantly to the College's efforts to build a culture of respect and inclusion
Leadership*
This award is for individuals who:
- Lead by example and serve as a role model for members of the Campus Community
- Motivate and empower community members to work collaboratively to achieve College goals
- Are outcomes-driven and adept at developing strategies that achieves results
- Are self-aware and authentic in their interactions with others
- Demonstrate commitment to their own continuous learning
*Nominees do not have to be in a formal leadership role.
Unsung Hero
This award is for individuals who:
- Consistently go above and beyond the call of duty
- Fill in when and wherever needed, performing at a high level, regardless of actual job description
- Take initiative to solve problems and improve work situations without being prompted
- Help others by sharing knowledge of SMC practices, resources, or job-related skills
- Demonstrate a “can-do,” take-charge, positive attitude